There are 3 ways to arrange your delivery:
Our standard delivery varies depending on your delivery address and the time you place your order. We try to dispatch the same day if the item is in stock. If the item is not in stock we do aim to dispatch all items within 5 working days.
We reserve the right to restrict these services at any time. We reserve the right to alter or amend delivery times in exceptional circumstances. All delivery times quoted are subject to stock availability and delivery location. Delivery times quoted above can vary depending on stock availability and delivery location. Most goods are dispatched to you from our depot but some items may be dispatched directly from the manufacturer, which will also affect delivery times and conditions.
We have partnered with UK Mail to send out the majority of our items, with smaller items under 2kg sent by Royal Mail. Our delivery costs start from £3.99. If you use our UK Mail service for items for UK Mainland delivery, they are delivered on the next working day from the date of dispatch.
Scottish Highlands & Islands, Isle of Man & Northern Ireland, and the Channel Islands are all subject to additional carriage charges and delivery time. *Isle of Wight and the Isles of Scilly, deliveries will be at the standard charge plus £2.99 invoiced carriage surcharge. There must be someone at the shipping address to sign for each delivery. Our carriers will leave a card for you to contact them if you are out. You may be charged the return shipping fee if you do not arrange delivery.
At this time, you can only complete checkout on our website if your shipping address is within the United Kingdom. If you are in a country outside of the United Kingdom and are interested in purchasing from us, please either use the form here, or telephone us on 01689 877 020 for a shipping quotation to your destination. For a shipping quotation, please provide us with the following information:
In most cases we are able to respond to your shipping quotation within two working days.
Please be aware that we may be unable to ship your chosen item or some of your chosen items to your destination as the item(s) may be hazardous under UK regulations which may prevent shipment, or because we simply do not ship to your country. You are also responsible for payment of any import/customs duties and any additional charges applicable in your country.
Did you know?
Dependent on destination, we can often ship multiple items for the same shipping price as one item.
If this is the case, we will let you know on your quotation.
